Residential & Tower Security

In a residential building, the security desk is the first face residents and their visitors see every day. Our building officers control access, receive deliveries and contractors, enforce house rules with courtesy, and keep an accurate occurrence book — so small issues are recorded before they become disputes.

Beyond the lobby, officers patrol car parks, podium levels and amenity areas on a set schedule, and manage gatehouse duties for villas and townhouse communities. We work alongside owners' associations and facility management companies, reporting in whatever format your community requires.

What's included

• 24-hour lobby & reception cover
• Visitor & contractor management
• Delivery handling & logging
• Car park & podium patrols
• Amenity supervision (pool, gym, play areas)
• Gatehouse control for communities
• Occurrence book & incident reports
• Emergency response coordination

Working with owners' associations & FM companies

We understand service charges are scrutinised. Deployments come with defined post instructions, attendance records and monthly summaries, so boards and facility managers can see exactly what they are paying for — and guaranteed cover for leave and absence means the desk is never empty.